Illustrative scenario · Romance scam
A relationship built entirely online
A family becomes worried when a relative starts sending money to someone they met online and have never seen on video.
Illustrative scenario: a composite example of a common case type — not a real client, and no real outcome is implied.
The situation
In this scenario, a client’s parent has been in an online relationship for several months. The partner is always abroad, can never video call, and has had a series of emergencies requiring money.
The family wants to understand what’s happening without damaging their relationship with their parent.
What made it difficult
- The parent is emotionally invested and may resist suggestions of fraud.
- Payments have been made by bank transfer, gift cards and crypto.
- The scammer may react by increasing pressure or isolation.
Our approach.
- 01
Listen first
A confidential conversation with the family about what they know and what they want to achieve.
- 02
Check the identity
Profile photos and details are checked for reuse elsewhere online and for common signs of a false identity.
- 03
Trace the payments
Each payment method is followed as far as the evidence allows.
- 04
Support the conversation
Findings are presented clearly and calmly, so the family can talk to their parent with evidence rather than suspicion.
What the client receives
- 01Identity analysis findings
- 02Payment trail summary
- 03Guidance on reporting and on protecting against follow-up scams
Key takeaways
- ✓Romance scams succeed because they feel real — judgement pushes people away.
- ✓Evidence can help a loved one see the situation for themselves.
- ✓Victims are often targeted again by fake recovery services.
Related services
Confidential case review
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